Terms of Service

Version number: 4.0

Effective date: 17th April 2025

OVERVIEW
This website is operated by Gutology Limited (“Gutology”). Throughout the site, the terms “we”, “us” and “our” refer to Gutology.

By visiting our site, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of and visitors to the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

These Terms refer to the following additional terms, which also apply to your use of the Site:

Our Privacy Policy, which includes a cookie policy and explains how we process your personal data. EU customers are protected under the General Data Protection Regulation (GDPR).
Our Terms and Conditions for Products and Services (“Sale Terms”), which apply to purchases made through this site. In the event of any conflict, the Sale Terms shall prevail.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform enabling us to offer our products and services to you..

SECTION 1 - ONLINE STORE TERMS
You must be at least the age of majority in your country of residence or have obtained permission from a parent or guardian. You may not use our services for any unlawful purpose or violate any applicable laws, including EU laws.

SECTION 2 - GENERAL CONDITIONS
We may refuse service at any time. While credit card data is encrypted during transmission, other content may be transmitted unencrypted.

You may not reproduce, copy, sell, or exploit any portion of the Service without our express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
All information is for general purposes only and should not be relied upon without further verification. We reserve the right to modify site content at any time.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
We may change, suspend, or discontinue services or pricing without notice.

We shall not be liable to you or to any third-party for any modification, , suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS, SERVICES & FREE TRIALS (if applicable)
Our product and service terms, including returns and trials, are governed by our Sale Terms and comply with Directive 2011/83/EU on Consumer Rights.

SECTION 6 – RESTRICTIONS
We may limit or cancel orders at our discretion. By placing an order, you confirm all information provided is accurate and up to date.

SECTION 7 - OPTIONAL TOOLS
We provide access to third-party tools “as is” without warranties. Use is at your own risk.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party content, products, or services accessed through our site.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
By submitting content, you grant us a royalty-free license to use it. You must not violate any third-party rights or submit unlawful content.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.
We comply with Regulation (EU) 2016/679 (GDPR) and have appointed:

EU Representative:
Advanced Development & Safety Laboratories (Ireland) Ltd
For privacy purposes only. Product queries should be directed to [email protected]

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and cancel orders if information is inaccurate, subject to your statutory rights.

SECTION 12 - PROHIBITED USES
You are prohibited from using the site for unlawful purposes or violating intellectual property rights, spamming, or other prohibited acts.

SECTION 13 - DISCLAIMER OF WARRANTIES
We do not guarantee uninterrupted or error-free service.

SECTION 14 - SEVERABILITY
If any provision is found unlawful or unenforceable, it shall not affect the validity of the remainder of these Terms.

SECTION 15 - GOVERNING LAW
These Terms shall be governed by the laws of England and Wales. However, if you are a consumer residing in the EU, you will benefit from any mandatory provisions of the law of your country of residence. Nothing in these Terms affects your rights to rely on such mandatory local laws.

SECTION 16 - CHANGES TO TERMS OF SERVICE
We may update these Terms at any time. Continued use of the site after changes indicates acceptance of the new Terms.

SECTION 17 - DISPUTES AND ONLINE RESOLUTION
If you are an EU consumer, you may use the EU Online Dispute Resolution (ODR) platform to resolve disputes: https://ec.europa.eu/consumers/odr

SECTION 18 - CONTACT INFORMATION
Company name: Gutology Limited

Registered office and contact address: Gutology Ltd, Minerva Mill Innovation Centre, Alcester, B49 5ET

Contact email address: [email protected]

HQ and Customer Service located in the UK

Products sold into the EU are fulfilled from within the EU

Terms of ServiceUpdated 22 days ago